Privacy Policy
Last updated: November 14, 2025
At The Marticorena Group (“we”, “us”, or “our”), we are committed to protecting your privacy and
safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose,
and protect your information when you visit our website
themarticorenagroup.ca (the “Site”) or interact with us through our real estate services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, mailing address, and any details you
provide when you contact us, request information, or fill out forms on the Site. - Property & Transaction Information: details about properties you own, buy, sell, rent, or
express interest in, as well as preferences related to price, location, and property type. - Technical Information: IP address, browser type, device information, pages visited, time spent
on the Site, and referring URLs, collected through cookies and similar technologies. - Communication Information: records of emails, messages, calls, or other communications between you and us.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Providing, managing, and improving our real estate services.
- Responding to your inquiries, requests, and messages.
- Sending property alerts, market updates, newsletters, and promotional content (where permitted by law).
- Personalizing your experience on the Site and showing content that is more relevant to you.
- Analyzing Site usage to improve performance, security, and user experience.
- Complying with legal, regulatory, and professional obligations.
3. Legal Basis for Processing (If Applicable)
Where required (for example, under applicable privacy laws in Canada), we process your personal information based on:
- Your consent (e.g., when you subscribe to our communications).
- The need to perform a contract or take steps at your request before entering into a contract.
- Our legitimate interests, such as managing our business, marketing our services, and improving the Site.
- Legal obligations to which we are subject.
4. Cookies and Similar Technologies
Our Site may use cookies and similar tracking technologies to collect technical information and enhance your
browsing experience. Cookies help us remember your preferences, understand how you use the Site, and improve
our content and services.
You can usually configure your browser to refuse cookies or alert you when cookies are being used. However, if
you disable cookies, some parts of the Site may not function properly.
5. How We Share Your Information
We may share your personal information with:
- Real estate professionals and partners involved in a transaction (e.g., brokerages, agents,
mortgage professionals, staging companies, inspectors, lawyers) when necessary to provide our services. - Service providers who support our operations (e.g., hosting providers, email platforms,
CRM systems, analytics providers), under appropriate confidentiality and data protection obligations. - Legal and regulatory authorities, where required by law or to protect our rights, property, or safety.
- Business successors in the context of a merger, sale, or reorganization of our business.
We do not sell your personal information to third parties.
6. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible
for the privacy practices or content of those sites. We encourage you to review the privacy policies of any
third-party websites you visit.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy
Policy, to meet legal and regulatory requirements, and to resolve disputes. When your information is no longer
required, we will securely delete, anonymize, or otherwise dispose of it.
8. How We Protect Your Information
We implement reasonable physical, technical, and administrative safeguards to protect your personal information
against loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission
over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Withdraw consent where we rely on your consent to process your information.
- Object to or restrict certain types of processing.
To exercise your rights, please contact us using the details provided in the Contact Us section below.
10. Marketing Communications
If you subscribe to receive market updates, property alerts, newsletters, or other promotional communications, you
can opt out at any time by using the “unsubscribe” link in our emails or by contacting us directly. Even if you
opt out of marketing, we may still send you non-promotional messages related to ongoing or past transactions.
11. Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information
from children. If you believe that a child has provided us with personal information, please contact us so that
we can take appropriate steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or
operational needs. When we make changes, we will revise the “Last updated” date at the top of this page. We
encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
The Marticorena Group
Toronto & Durham Region, Ontario, Canada
Email: info@themarticorenagroup.ca
Website: themarticorenagroup.ca
